Contact Us

This form is only for inquiries on the Florida Care Coordination and Qualified Evaluator Network programs for children and adolescents.

For all other inquiries, please find information to contact us here, as we will not respond through this form.

Please be aware this email inbox is not monitored 24/7. If this is an emergency situation, you should do one of the following:

  • Call 911.
  • Go directly to an emergency room.
  • Call your doctor or therapist for help.

Magellan of Florida Hours of Operation:

Monday – Friday, 8:00 a.m. – 5:00 p.m. Eastern
Excluding State of Florida holidays

For the Qualified Evaluator Network (QEN), please contact:

Cassandra Watson, MSW

Quality Manager
Magellan of Florida
Office: 407-374-5420 or 800-562-4059
Fax: 888-656-6823

Gregory Caves

Customer Service Rep II
Magellan of Florida
Office: 407-374-5425 or 800-562-4059
Fax: 888-656-6823

For the Care Coordination and QEN Programs, please contact:

Missy Gibson, LMHC

Sr. Manager, Clinical Care Services
Magellan of Florida
Office: 386-248-3099 or 800-562-4059
Fax: 888-656-6823

Please complete the form below to be contacted by a member of our team. Indicate in your message if you would like to be contacted by Cassandra, Gregory or Missy, and we will be in touch as soon as possible.