Contact Us

This form is only for inquiries for the Florida Qualified Evaluator Network (QEN) program for children and adolescents.

For all other inquiries, please find information to contact us here, as we will not respond through this form.

Please be aware this email inbox is not monitored 24/7. If this is an emergency situation, you should do one of the following:

  • Call 911.
  • Go directly to an emergency room.
  • Call your doctor or therapist for help.

Magellan of Florida Hours of Operation:

Monday – Friday, 8:00 a.m. – 5:00 p.m. Eastern
Excluding State of Florida holidays

For the Qualified Evaluator Network (QEN), please contact:

Cassandra Watson, MSW

Manager, Service Operations QEN
Magellan of Florida
Office: 407-374-5420 or 1-800-562-2559
Fax: 888-656-6823
Email: CCWatson@magellanhealth.com

Gregory Caves

Business Operations Assistant I
Magellan of Florida
Office: 407-374-5425 or 1-800-562-2559
Fax: 888-656-6823
Email: GCaves@magellanhealth.com

Melissa (Missy) Gibson, LMHC

Director, Clinical Care Programs
Magellan of Florida
Office: 386-623-2559 or 1-800-562-2559
Fax: 888-656-6823
Email: MAGibson@magellanhealth.com

Please complete the form below to be contacted by a member of our team. Indicate in your message if you would like to be contacted by Cassandra, Gregory or Missy, and we will be in touch as soon as possible.